Support
How can we help?
We read every message. Email litilabs@outlook.com and we’ll get back to you within a few days.
Common questions
How do I add a book?
Tap + on the Books tab (or “Add your first book” on Home if your library is empty). Search by title or author, scan the barcode on the back of the book, or enter the details yourself if the book can’t be found. The + on the Shelf screen chooses which of your books appear on the shelf.
How do I put my shelf on my Home Screen?
Touch and hold an empty spot on your Home Screen until the apps jiggle, tap Edit in the top-left corner, then Add Widget (on iOS 17, tap + in the top-left corner). Search for “Readista”, swipe to pick a size and tap Add Widget. You can also find these steps in the App under Profile › Widget guide.
Where is my reading data stored? Can I back it up?
Everything you add stays on your iPhone — there’s no account and no Readista server. It’s included in your iPhone backup if iCloud Backup (or a computer backup) is on. Deleting the App deletes your data, and we can’t recover it for you.
How does my streak work?
Your streak counts every day you read, whether or not you reached your daily goal. A timed session of at least a minute, or tapping “I read today”, counts for that day.
I bought Readista Pro. How do I get it back on a new phone?
Make sure you’re signed in with the same Apple ID, then open Profile and tap Restore purchases.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, and choose Readista. Cancel at least 24 hours before your renewal date to avoid being charged for the next period. You keep Readista Pro until the end of the period you’ve paid for.
How do I ask for a refund?
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.
Still stuck, or have an idea?
Email litilabs@outlook.com. It helps to include your iPhone model and iOS version.